Privacy Policy
Last updated: October 19, 2026
New Haven Property Services, based in North Haven, Connecticut, operates FixNewHaven.com. This notice explains how information is handled when you visit our website or contact us about a job.
Information you provide
When you request service, we collect the information you choose to send, such as your name, email address, phone number, property type, service address or town, project description, service requested, and optional project photos. Please send only information relevant to your request. Avoid including sensitive personal information or people in project photos when it is not needed. Photos may contain location information stored by your device.
How we use your information
We use customer contact details to answer requests, discuss the work, arrange services, and manage jobs. We do not use those details for marketing, sell them, or share them with other businesses for their own marketing purposes.
Website and service providers
Our website and communications rely on providers that help operate the service, including Hostinger for hosting and providers used to deliver email, maintain WordPress, and keep backups. Information submitted through the website may be processed or stored by these providers as part of those functions. This is different from selling customer information or giving it to other businesses for marketing.
Website usage, cookies, and embedded maps
Website hosting and security systems may process technical details such as IP addresses, browser information, pages requested, and access times to deliver and protect the website. WordPress uses cookies for administrator login and related site functions. You can manage or block cookies through your browser settings; some features may not work as expected if cookies are blocked.
The site uses Jetpack/WordPress.com tools, including site statistics, to understand website activity. See Automattic’s privacy notice for visitors for information about its processing.
Our Contact page includes an embedded Google map. Loading or interacting with it may send technical information, including your IP address, to Google, which may use cookies under its own settings and policies. See Google’s Privacy Policy. Links to other websites are also subject to those websites’ privacy practices.
Records and your choices
Service requests and job communications may remain in our email, business records, and website backups. We do not state a fixed automatic deletion period. To ask about information you provided, request a correction, or request deletion, contact us using the details below. Some records may need to be retained for an ongoing job, business recordkeeping, security, or legal obligations.
You may contact us by phone or email instead of using the website form. Please do not send payment-card details, identification documents, or other unnecessary sensitive information through the form.
Contact us about privacy
Email: Service@FixNewHaven.com
Phone: 203-802-6017
We may update this notice as the website or our practices change. The date above identifies the latest revision.